Inside Sales Representative ll
Company: Plaskolite Inc
Location: Scranton
Posted on: May 3, 2024
Job Description:
Position Title: Inside Sales Representative llLocation:
Scranton, PA 18505, USAJob Category: SALARYSchedule: Full-TimeReq
ID: INSID001040Posted Date: April 29, 2024Description: Job
DetailsDescriptionESSENTIAL TASKS AND RESPONSIBILITIES:
- Generate new business opportunities via Quotes and order
follow-up. Close orders on the phone or advance the selling
opportunity.
- Determine pricing for all day-to-day sales quotes, following
the set pricing guidelines, while communicating and working closely
with appropriate field sales to close the sale.
- Determine customer requirements and expectations to recommend
specific products and solutions
- Qualify new leads to generate new business working with
appropriate field sales.
- Make outgoing calls to customers to provide additional product
information to create awareness and gain potential business.
- Foster positive customer relationships and provide exceptional
customer service and care while managing day-to-day customer
needs.
- Develop and maintain a working knowledge of the price,
application, installation, and specification of company products
with continual training to provide a basic level of technical
support, including suggesting alternative products/services to meet
the customer's needs.
- General Account Management: Accurately pricing & processing
customer orders, quotations, inquiries, and other requests in an
accurate, timely, and proactive manner.
- Identify and communicate late orders in advance of promised
ship date promptly and accurately.
- Responsible for resolving problems relating to orders by
working with all departments within the company
- Communicates effectively with appropriate departments to obtain
pertinent information not available via system means and at all
levels of the organization.
- Act as liaison with operations, logistics, marketing, and
technical resources for the customer.
- Performs work independently without being prompted while
assuming responsibility for meeting the goals and requirements of
the position.
- Anticipates problems and proactively addresses issues with
little or no supervision in completing assigned tasks
- Must be willing to assist other Inside Sales Representatives,
Sales Personnel, and Managers while maintaining a good working
relationship with peers.
- Complete all other duties and projects as
assignedQualifications:
- Associate degree required, Bachelor's degree preferably in
sales, marketing, or related field
- Previous customer-facing experience is preferred, such as
customer service, sales, inside sales, or service industry
- Extensive practical knowledge of all aspects of the industrial
business process
- Opportunity to move into outside sales
- Ability to read and write the English language in a clear and
concise manner
- Calm and empathetic demeanor when dealing with demanding
customers
- General typing skills, along with previous PC and Microsoft
Office experience
- Superior verbal and written communication skills
- Ability to organize, prioritize, and work within established
deadlines
- Willingness to work overtime when necessary or required
- Math skills required
- Multi-tasking required
- Ability to work independently and as a team
- Willing to travel when necessaryQualificationsSkills
Behaviors:Motivations:EducationExperienceLicenses &
CertificationsPIa72179fb9177-31181-34073842
Keywords: Plaskolite Inc, Scranton , Inside Sales Representative ll, Other , Scranton, Pennsylvania
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