Manager, Omnichannel Analytics & Automation - JJMT Surgery
Company: Disability Solutions
Location: Raritan
Posted on: October 10, 2024
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Job Description:
Johnson & Johnson is currently seeking a Manager, Omnichannel
Analytics & Automation to join our JJMT Surgery team located in
Cincinnati, OH or Raritan, NJ.At Johnson & Johnson, we believe
health is everything. Our strength in healthcare innovation
empowers us to build a world where complex diseases are prevented,
treated, and cured, where treatments are smarter and less invasive,
and solutions are personal. Through our expertise in Innovative
Medicine and MedTech, we are uniquely positioned to innovate across
the full spectrum of healthcare solutions today to deliver the
breakthroughs of tomorrow, and profoundly impact health for
humanity. Learn more at https://www.jnj.com/. Position
Overview:Enabling an insights-based end-to-end commercial ecosystem
is a critical growth accelerator for J&J MedTech. The
Omnichannel Analytics & Automation manager will play a crucial role
in supporting data-driven, customer centric decision-making, based
on current performance and future trends, and optimizing customer
engagement strategies to support business growth objectives.This
role is responsible for translating business needs into execution
excellence via technology solutions: tracking KPIs by segment and
campaign; using statistical analysis and multi-touch attribution
modeling to identify trends, segments, opportunities, and areas for
improvement; developing reports, dashboards, and visualizations to
communicate detailed findings to all stakeholders; and building
automation to increase execution efficiency and commercial
effectiveness.This Manager will partner with the Omnichannel
Customer Experience lead, Platform and Business Unit marketing
teams to design, activate & optimize journeys based on data-based
customer journeys as part of an Integrated Customer Experience
Planning (ICXP) approach.The ideal candidate should possess strong
analytical skills, a deep understanding of customer centricity,
marketing, segmentation and personalization principles, and the
ability to translate data into actionable insights. The role
reports to the Sr. Manager of US Omnichannel Transformation.Major
Duties & Responsibilities
Keywords: Disability Solutions, Scranton , Manager, Omnichannel Analytics & Automation - JJMT Surgery, Executive , Raritan, Pennsylvania
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