Data Quality Manager
Company: Penske Truck Leasing
Location: Reading
Posted on: October 15, 2024
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Job Description:
Position Summary:
The Data Quality Manager has the responsibility for ensuring that
Salesforce data policies and standards turn into practice for
Contract Sales and other business units.
The Manager will provide direction, management, and oversight of
Penske's Salesforce Coordinators. This team is responsible for
curating high-quality Salesforce data that is easily accessible in
a consistent and sustainable manner to enable various analytics and
tools throughout the organization. The manager will work with the
business, IT and Marketing to perform analysis, define procedures,
develop stewardship tools and provide direction for tactical
coordination and execution by the Salesforce team.
The end result will be high quality and consistent critical data in
Salesforce files that Penske can use across the organization.
Major Responsibilities:
--- Become the expert on Salesforce data stewardship -- grow the
expertise as an SME of stewardship best practices as well as Penske
data in Salesforce files. Grow and maintain that expertise through
external sources like conferences, organizations, publications and
working with internal teams on analysis of Salesforce files and our
business and IT processes for those files.
--- Collaborate with the Contract Sales, IT, Marketing, and other
Salesforce teams to understand data quality needs in key data
files. Provide analysis, project leadership and stewardship to
determine a course of action to meet those needs.
--- Identify, escalate, and lead remediation plans with teams that
may include IT, various departments in the business, upstream
processes, source systems, platforms and data stewards.
--- Lead and manage an internal Salesforce Coordinator team through
guidance, coaching, development and knowledge of Penske's data and
data stewardship procedures.
--- Develop data quality goals/metrics that align with the data
quality requirements. Provide Management with visibility and
reporting on those metrics. Develop remediation plans where those
metrics fall outside of the requirement.
--- Other projects as assigned by the supervisor.
Qualifications:
--- Bachelor's Degree required. Preferably in Business Analytics,
Marketing, Data, Computer Science, General Business, Software
Development, or Project Management
--- Master's Degree preferred
--- Salesforce Admin Certification Preferred
--- 5 Years of management or project leadership experience in
business, CRM or Marketing related field
--- 5 years of data analysis, data remediation or data stewardship
experience
--- Advanced knowledge of Salesforce system
--- Intermediate Excel & PowerPoint skills
--- Advanced data and process management skills
--- Ability to establish strong credibility with business leaders
and stakeholders through functional knowledge, deep understanding
of Penske Salesforce data
--- Ability to coach and lead a team in a data heavy
environment
--- Ability to multi-task and handle multiple critical projects at
the same time
--- Regular, predictable, full attendance is an essential function
of the job
--- Willingness to travel as necessary, work the required schedule,
work at the specific location required, complete Penske employment
application, submit to a background investigation (to include past
employment, education, and criminal history) and drug screening are
required
Physical Requirements:
-The physical and mental demands described here are representative
of those that must be met by an associate to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions.
-The associate will be required to: read; communicate verbally
and/or in written form; remember and analyze certain information;
and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be
required to stand, walk, and sit. The associate is frequently
required to use hands to touch, handle, and feel, and to reach with
hands and arms. The associate must be able to occasionally lift
and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close
vision, distance vision, peripheral vision, depth perception and
the ability to adjust focus.
Penske is an Equal Opportunity Employer
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global
transportation provider that delivers essential and innovative
transportation, logistics and technology services to help companies
and people move forward. With headquarters in Reading, PA, Penske
and its associates are driven by a dedication to excellence and a
commitment to customer success. Visit Go Penske to learn more.
Job Category: Information Technology
Job Family: Analytics & Intelligence
Address: 100 Kachel Boulevard
Primary Location: US-PA-Reading
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2408703
Keywords: Penske Truck Leasing, Scranton , Data Quality Manager, Executive , Reading, Pennsylvania
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