LEGAL INTAKE SPECIALIST

Company: Tandym Group
Location: Ridgefield Park
Posted on: October 19, 2024

Job Description:

A plaintiff's law firm is seeking a Legal Intake Specialist to join their team. This role is client facing and supports multiple attorneys. *This position is on-site 5 days per week in Ridgefield Park, NJRequirements:

• Customer Service Experience
• Professional and empathetic telephone etiquette
• Active listening, verbal and communication skills
• Computer proficiency (Microsoft Office 365/Suite)
• Excellent written, spelling, punctuation and grammar skills
• Ability to obtain, confirm and update data at a high level of accuracy
• Attention to detail, ability to acquire all needed information
• Organizational and time-management skills
• Ability to multitask and prioritize tasks
• Ability to work within a team while handling individual responsibilities
• Adaptability, flexibility, able to perform in a dynamic working environmentQualifications:
  • High Volume / Fast paced Contact Center Experience
  • Salesforce Experience (Litify Experience a BIG plus)
  • Proficient using multiple software & programs (CRM, VoIP, Electronic signature)
  • College Degree a Plus
  • Legal Experience a Plus
  • Bilingual (Spanish) a Plus

Keywords: Tandym Group, Scranton , LEGAL INTAKE SPECIALIST, Legal , Ridgefield Park, Pennsylvania